Canadian Centre For Accreditation

Lean Green Belt in Quality Improvement
2024-11-25 09:00 - 2024-12-04 12:30 (America/Toronto) | Virtual
Having taken White and Yellow Belt training, you will develop an in-depth understanding of those essential Lean tools and practices that can be applied in community health and social services settings to increase efficiency and quality of service; improve access to services; increase capacity; improve satisfaction among staff and community and create an ongoing culture of continuous quality improvement. The Green Belt program will develop the capability and skills to lead improvement initiatives within your organization.
The program enables immediate application and benefit through a requirement to complete a workplace improvement project. This ‘apply-it now’ approach can generate tangible benefits for your organization.
As well as live instructor-led training, participants receive access to a subject matter expert mentor throughout the program. Our mentors have significant experience supporting community health and social services organizations and will provide guidance on all aspects of the program – subject matter queries, project scoping and execution.
This program will be delivered over six (6) live online instructor-led sessions as follows:

Week 1: November 25th, 26th and 27th, 9:00AM to 12:30PM Eastern (3 x 3.5-hour sessions)
Week 2: December 2nd, 3rd and 4th, 9:00AM to 12:30PM Eastern (3 x 3.5-hour sessions)

Prerequisite: Lean Yellow Belt Certification
Key Topics:

Why Lean in community health and social services
Project identification and selection
Lean Green Belt project essentials
Evaluation of current state/value stream mapping analysis
Stakeholder engagement tools
Lean tools to improve flow
Lean tools to reduce variation
Transforming to future state
Managing change
Lean leadership

Fees:

Participating Organizations, Reviewers and Partners: $1500 per person+HST+ Eventbrite fees
General participants: $1750 per person+HST+ Eventbrite fees

Available Discounts:

Individuals who register 1 at full price, get the 2nd at 25% off
Individuals who register for all 3 Lean White, Yellow and Green trainings are eligible for an overall 15%
Please note: discounts cannot be combined.

Individuals can register for individual workshops online at HERE.
To take advantage of one of the available discounts, contact us at coordinator@canadiancentreforaccreditation.ca

Yellow Belt in Quality Improvement
2024-10-17 09:00 - 2024-10-18 12:30 | Virtual
This workshop builds on White Belt training to provide an overview of the core principles of Lean quality improvement (QI); differentiate between Lean and Six Sigma and outline the essential tools and practices that can be applied across the community health and social services sector to increase service delivery efficiency and quality; improve client and employee satisfaction and reduce waste.
It aims to create a basic proficiency in applying key tools and practices such as process mapping; standard work and 5S workplace organization to make small improvements in community health and social service settings.
Participants will gain an internationally recognized Yellow Belt certification through the successful completion of a 1-hour exam.
Dates: Thursday 17th and Friday 18th October, 2024; 9:00am – 12:30pm.
Fees:

Participating Organizations, Reviewers and Partners: $350 per person+HST+ Eventbrite fees
General participants: $400 per person+HST+ Eventbrite fees

Available Discounts:

Groups of 5 or more are eligible for a 50% discount on the 6th registration!
Individuals who register for all 3 Lean White, Yellow and Green trainings are eligible for an overall 15%
Please note: discounts cannot be combined.

Individuals can register for individual workshops online at HERE.
To take advantage of one of the available discounts, contact us at ea@canadiancentreforaccreditation.ca

White Belt in Quality Improvement
2024-10-01 09:00 - 2024-10-02 12:30 | Virtual
This training workshop introduces Lean quality improvement (QI) and its relevance for community-based health and social services.
The workshop will focus on key quality concepts and methodologies (Lean and Six Sigma principles and 8 wastes) and tools (root cause analysis, fishbone, 5 Whys, PDSA/A3) and how they can be used to increase quality, efficiency and innovation. Upon completion, participants gain the ability to identify improvement opportunities in the workplace.
Dates: Tuesday, October 1st and Wednesday October 2nd 2024; 9:00am – 12:30pm.
Fees:

Participating Organizations, Reviewers and Partners: $250 per person +HST+ Eventbrite fees
General participants: $300 per person + HST + applicable fees

Available Discounts:

Groups of 5 or more are eligible for a 50% discount on the 6th registration!
Individuals who register for all 3 Lean White, Yellow and Green trainings are eligible for an overall 15%
Please note: discounts cannot be combined.

Individuals can register for individual workshops online at HERE.
To take advantage of one of the available discounts, contact us at ea@canadiancentreforaccreditation.ca

Practical Project Management
2024-06-03 09:00 - 2024-06-04 12:30 | Virtual
This course focuses on the key essentials for successful project management. It introduces a unique, simplified approach that maintains the rigour required to achieve all project deliverables. The training is underpinned with a continuous quality improvement philosophy that targets value-added activity, maximizes time and resources utilization, while minimizing risks.
Upon completion of this course, participants will be able to:

Identify the key phases of project management and the deliverables associated with each phase
Establish the appropriate oversight for future projects
Identify the triple constraints of a project and when they occur
Identify project risks and manage issues throughout the project life cycle
Identify stakeholders and utilize techniques to align the project team and engage others when appropriate
Utilize techniques to navigate projects through to successful completion

Key Topics:

The Project lifecycle overview
Key components of project management
Theory of triple constraints
Identifying value and aligning deliverables
Engaging stakeholders
Keeping a project on track
Track and learn

Dates: Monday June 3rd and Tuesday June 4th, 2024; 9:00am – 12:30pm.
Fees:

Participating Organizations, Reviewers and Partners: $350 per person+HST+ Eventbrite fees
General participants: $400 per person+HST+ Eventbrite fees

Available Discounts:

Groups of 5 or more are eligible for a 50% discount on the 6th registration.
Individuals who register for both Practical Change Management and Practical Project Management are eligible for an overall 15% discount.
Please note: discounts cannot be combined.

Individuals can register for individual workshops online at HERE.
To take advantage of the discounts, contact us at ea@canadiancentreforaccreditation.ca

Practical Change Management
2024-05-06 09:00 - 2024-05-07 12:30 | Virtual
This course introduces practical change management models and techniques to ascertain and effectively manage change readiness and ensure effective ongoing stakeholder engagement and communication. The training focuses on providing insights and guidance on how best to prepare for and successfully manage “change” at people, process, service and technology levels across a department or organization.
Upon completion, participants will be able to:

Identify types of resistance to change
Identify relevant change management models and where they best apply
Develop effective techniques to overcome resistance to change
Develop and apply effective stakeholder engagement and communication plans

Key Topics:

Resistance to change
The change equation
Introducing change management models
Overcoming resistance
Lean change management
Effective stakeholder engagement and communication

Dates: Monday May 6th and Tuesday May 7th, 2024; 9:00am – 12:30pm.
Fees:

Participating Organizations, Reviewers and Partners: $350 per person+HST+ Eventbrite fees
General participants: $400 per person+HST+ Eventbrite fees

Available Discounts:

Groups of 5 or more are eligible for a 50% discount on the 6th registration.
Individuals who register for both Practical Change Management and Practical Project Management are eligible for an overall 15% discount.
Please note: discounts cannot be combined.

Individuals can register for individual workshops online at HERE.
To take advantage of the discounts, contact us at ea@canadiancentreforaccreditation.ca

CCA Lean Green Belt in Quality Improvement
2023-05-29 09:00 - 2023-06-14 12:30 | Virtual
YOU ARE INVITED!
Lean Green Belt in Quality Improvement
May – June 2023
Having taken White and Yellow Belt training, you will develop an in-depth understanding of those essential Lean tools and practices that can be applied in community health and social services settings to increase efficiency and quality of service; improve access to services; increase capacity; improve satisfaction among staff and community and create an ongoing culture of continuous quality improvement. The Green Belt program will develop the capability and skills to lead improvement initiatives within your organization.
The program enables immediate application and benefit through a requirement to complete a workplace improvement project. This ‘apply-it now’ approach can generate tangible benefits for your organization.
As well as live instructor-led training, participants receive access to a subject matter expert mentor throughout the program. Our mentors have significant experience supporting community health and social services organizations and will provide guidance on all aspects of the program – subject matter queries, project scoping and execution.
This program will be delivered over six (6) live online instructor-led sessions in May and June 2023.

Week 1: May 29th , 30th and 31st, 9:00AM to 12:30PM Eastern (3 x 3.5-hour sessions)
Week 2: June 12th, 13th and 14th, 9:00AM to 12:30PM Eastern (3 x 3.5-hour sessions)

Prerequisite: Lean Yellow Belt Certification
Key Topics:

Why Lean in community health and social services
Project identification and selection
Lean Green Belt project essentials
Evaluation of current state/value stream mapping analysis
Stakeholder engagement tools
Lean tools to improve flow
Lean tools to reduce variation
Transforming to future state
Managing change
Lean leadership

Ticket Prices:
We are offering these newly reduced fees to reflect the virtual service delivery model and post-COVID recovery. Click HERE to buy your tickets.

Single registration

CCA participating organization, member or partner
$1,500 per person +hst+ Eventbrite fees

General registration
$1,750 per person +hst + Eventbrite fees

Discount available: Buy 1, get the 2nd at 25% off
(Please contact coordinator@canadiancentreforaccreditation)
Leading Edge Group Trainer: Krista Galic
Krista Galic is a Lean Six Sigma Black Belt, an educator and a certified instructor and facilitator with a goal to thoughtfully engage teams while fostering creativity, knowledge exchange and innovation. She has a significant expertise in continuous improvement, quality assurance, project management, change management, risk management, client service, accountability metrics and strategic planning across a variety of health sector settings.

CCA Reviewer Training - Module 4
2023-05-12 09:00 - 12:30 | Virtual
CCA Reviewer Training – Module 4

CCA Reviewer Training - Module 3
2023-05-05 09:00 - 12:30 | Virtual
CCA Reviewer Training – Module 3

CCA Reviewer Training - Module 2
2023-04-28 09:00 - 12:30 | Virtual
CCA Reviewer Training – Module 2

CCA Reviewer Training - Module 1
2023-04-21 08:00 - 17:00 | Virtual
To apply as a reviewer, email us at coordinator@canadiancentreforaccreditation.ca with your contact information, where you work or volunteer, and an indication of what motivates your interest in the CCA reviewer role.

Virtual Reviewer Refresher Training
2023-02-15 09:00 - 2023-02-22 11:30, 2023-01-20 09:00 - 2023-01-27 11:30 | Virtual
You’re invited! Join us at our upcoming virtual Reviewer Refresher training!
We are pleased to offer a new, free refresher training specifically tailored to support Reviewers who have not participated in a review at least once in the past two years.
As experienced Reviewers, you already have the foundational knowledge and experience needed for this role. But it has been a while since you have likely needed to use those skills, and in the time since your last Review, some processes and standards may have changed. This refresher training will ensure you are up to date on the CCA accreditation process and standards and offers you the space to once again practice those critical skills before diving into your next review. The training includes two morning online practice-based group sessions plus individual reading and practice activities.
We very much look forward to you joining us again in the review process and supporting your colleagues in their accreditation journey. You are welcome to sign up for a review anytime, however, please note that this refresher training is required before you can begin a review.
Registration is required to attend. To sign up for either session, please contact us at coordinator@canadiancentreforaccreditation.ca. If you are still interested in volunteering as a reviewer but are unable to attend either session, please let us know.
Thank you once again for dedicating your time and expertise to the accreditation process. We cannot do it without you!
Best Regards,

Measurement-Based Care: Yale Collaborative's Final Panel, Nov 3
2022-11-03 13:00 - 15:00
Measurement-Based Care: Yale Collaborative’s Final Panel, Nov 3
The team at Greenspace Health is hosting their third (and final) educational panel in partnership with the researchers and renowned psychologists at the Yale Measurement-Based Care Collaborative.
We’re excited to invite you to this live Q&A session to build on your MBC knowledge and learn from four of the leading experts driving its momentum. Over 650 clinical leaders and clinicians attended the first two sessions. You won’t want to miss this panel!
Register Here: ASK ME ANYTHING: A Measurement-Based Care Q&A With the Experts at Yale – November 3rd at 1 PM EST.
Thanks, and I hope you can make it!
Sophie Bart
Executive Director
Canadian Centre for Accreditation

Measurement Based Care Virtual Panel - Yale MBCC and Greenspace Health
2022-07-21 13:00 - 15:00
Measurement-Based Care Virtual Panel – Yale MBCC and Greenspace Health
We had great CCA member representation at the last Measurement-Based Care (MBC) panel, hosted in partnership between our friends at the Yale MBCC and Greenspace Health. For those who missed it, or if you’re looking to continue to learn about MBC, I’m excited to be able to invite you to the second of their three-panel series where you can learn about its clinical impact, influence on accreditation processes, and in validating and sharing the efficacy of clinical services.
The virtual panel is taking place on July 21st at 1 PM. This panel will cover some of the basics of MBC, and will dive into Yale’s “Collect, Share, Act” model of MBC, with a focus on strategies around how to interpret and leverage client-reported data in practice. Accreditation and MBC and articulate why the data can inform and validate the work. Click here for more details, and to register.
I hope you can make it, and please feel free to share the event with anyone on your team.
PS. Watch this short video to see highlights from the first event.

Virtual Reviewer Training – Module 4
2022-06-24 09:00 - 12:00

Virtual Reviewer Training – Module 3
2022-06-17 09:00 - 12:00

Virtual Reviewer Training – Module 2
2022-06-10 09:00 - 12:00

A conversation about Measurement-Based Care with Yale
2022-04-14 13:00 - 14:00 | Virtual
You’re Invited!
A conversation about Measurement-Based Care with Yale
Hi Everyone,
I’m excited to be able to invite you all to an amazing event that I think will be very valuable to our members and participating organizations. Our friends at Greenspace Health have created an educational partnership with the Yale Measurement-Based Care Collaborative (MBCC) where they’ll be hosting an educational series consisting of three virtual panels. You’ll be able to learn from the Yale MBCC’s brilliant perspectives on Measurement-Based Care, its impact on clinical and social care approaches to implementation and much more.
The first event is coming up on April 14th, and I hope you can make it. Here are the details:
Webinar: The Importance of Measurement-Based Care: A Conversation With the Experts at Yale
Date: April 14, 2022 from 1-2 PM EST
Description: Join us as we sit down with four renowned psychologists and the faculty behind the Yale Measurement-Based Care (MBC) Collaborative.
Through a talk-show-style conversation, the group will share their unique perspectives on MBC and its value in shaping the future of behavioural health and addictions services. This is your opportunity to engage in a conversation with leading experts on MBC and understand the impact it’s having on your industry.
The first panel is intended for a broad audience with varying levels of MBC knowledge. Get answers to your burning questions and also help inform the content of the next two panels, where we’ll have a chance to dive deeper into themes that emerge. Note: Audience participation is encouraged, but not required.
Register here to save your spot!
ABOUT THE YALE MBC COLLABORATIVE (MBCC)
The Yale MBCC is dedicated to the advancement of MBC as an evidence-based care practice through continued research, awareness and education around both its impact and strategies for implementation for systems, clinicians and clients. The Collaborative was formed by a group of psychologists with interests in clinical service delivery, research, program implementation, quality improvement, reducing healthcare disparities, and advancements in mental health care systems that will result in better outcomes for all.
In service,
Lynne Raskin
Canadian Centre for Accreditation

Quality Improvement Workshops
2022-02-22 08:00 - 12:00

Quality Improvement Workshops
2022-02-08 09:00 - 12:00 | Virtual

Virtual Reviewer Training – Module 6
2021-11-08 14:00 - 16:00
