This training workshop introduces Lean quality improvement (QI) and its relevance for community-based health and social services.
The workshop will focus on key quality concepts and methodologies (Lean and Six Sigma principles and 8 wastes) and tools (root cause analysis, fishbone, 5 Whys, PDSA/A3) and how they can be used to increase quality, efficiency and innovation. Upon completion, participants gain the ability to identify improvement opportunities in the workplace.
Dates: Tuesday, April 29th and Wednesday April 30th 2025; 9:00am – 12:30pm.
Fees:
Available Discounts:
Individuals can register for individual workshops online at HERE.
To take advantage of one of the available discounts, contact us at ea@canadiancentreforaccreditation.ca