White Belt in Quality Improvement
VirtualThis training workshop introduces Lean quality improvement (QI) and its relevance for community-based health and social services. The workshop will focus on key quality concepts and methodologies (Lean and Six Sigma principles and 8 wastes) and tools (root cause analysis, fishbone, 5 Whys, PDSA/A3) and how they can be used to increase quality, efficiency and innovation. Upon completion, participants gain ...