This workshop builds on White Belt training to provide an overview of the core principles of Lean quality improvement (QI); differentiate between Lean and Six Sigma and outline the essential tools and practices that can be applied across the community health and social services sector to increase service delivery efficiency and quality; improve client and employee satisfaction and reduce waste. ...

Having taken White and Yellow Belt training, you will develop an in-depth understanding of those essential Lean tools and practices that can be applied in community health and social services settings to increase efficiency and quality of service; improve access to services; increase capacity; improve satisfaction among staff and community and create an ongoing culture of continuous quality improvement. The ...