The credibility of any accreditation rests largely on the calibre of its Reviewers. CCA accreditation reviews are conducted by trained teams of volunteers, trained virtually over 4 half-days: January 16, 2026, 9:00am - 12:30pm January 23, 2026, 9:00am - 12:30pm January 30, 2026, 9:00am - 12:30pm February 6, 2026, 9:00am - 12:30pm To learn more about the volunteer Reviewer role, ...
Developed in partnership with the Leading Edge Group, a global leader in quality improvement training, the Canadian Centre for Accreditation is pleased to offer the Quality Improvement (QI) Leadership workshop. The live online instructor-led workshop will be delivered over two (2) subsequent virtual training sessions: Session 1: Tuesday, January 20, 2026 from 1:00 - 4:30pm (EST) Session 2: Wednesday, January ...
This training workshop introduces Lean quality improvement (QI) and its relevance for community-based health and social services. The workshop will focus on key quality concepts and methodologies (Lean and Six Sigma principles and 8 wastes) and tools (root cause analysis, fishbone, 5 Whys, PDSA/A3) and how they can be used to increase quality, efficiency and innovation. Upon completion, participants gain ...
This workshop builds on White Belt training to provide an overview of the core principles of Lean quality improvement (QI); differentiate between Lean and Six Sigma and outline the essential tools and practices that can be applied across the community health and social services sector to increase service delivery efficiency and quality; improve client and employee satisfaction and reduce waste. ...
This course introduces practical change management models and techniques to ascertain and effectively manage change readiness and ensure effective ongoing stakeholder engagement and communication. The training focuses on providing insights and guidance on how best to prepare for and successfully manage "change" at people, process, service and technology levels across a department or organization. Upon completion, participants will be able ...
