This workshop builds on White Belt training to provide an overview of the core principles of Lean quality improvement (QI); differentiate between Lean and Six Sigma and outline the essential tools and practices that can be applied across the community health and social services sector to increase service delivery efficiency and quality; improve client and employee satisfaction and reduce waste. ...
This course introduces practical change management models and techniques to ascertain and effectively manage change readiness and ensure effective ongoing stakeholder engagement and communication. The training focuses on providing insights and guidance on how best to prepare for and successfully manage "change" at people, process, service and technology levels across a department or organization. Upon completion, participants will be able ...
The credibility of any accreditation rests largely on the calibre of its Reviewers. CCA accreditation reviews are conducted by trained teams of volunteers, trained virtually over 4 half-days, from 9:00 am - 12:30pm: April 21, 2026 April 28, 2026 May 5, 2026 May 12, 2026 To learn more about the volunteer Reviewer role, and to register to become a new ...
The credibility of any accreditation rests largely on the calibre of its Reviewers. CCA accreditation reviews are conducted by trained teams of volunteers, trained virtually over 4 half-days, from 9:00 am - 12:30pm: April 21, 2026 April 28, 2026 May 5, 2026 May 12, 2026 To learn more about the volunteer Reviewer role, and to register to become a new ...
Having taken White and Yellow Belt training, you will develop an in-depth understanding of those essential Lean tools and practices that can be applied in community health and social services settings to increase efficiency and quality of service; improve access to services; increase capacity; improve satisfaction among staff and community and create an ongoing culture of continuous quality improvement. The ...
