Organizations are asked to meet a common set of Organizational Standards, as well as standards specific to their Child and Youth Mental Health programs and services.
The Organizational Standards look at the whole organization, and cover things like governance, management, planning and evaluation, quality improvement, and important risk management functions. The standards also look for person-centred services, a strength-based approach, accessibility of services, and engagement and responsiveness to the communities served.
The Child and Youth Mental Health standards apply to the organization’s Child and Youth Mental Health programs and services. They assess areas such as intake and assessment, the service process, service coordination and collaboration, and continuity, transitions and follow ups. There are also standards that asses particular services offered including crisis and intensive services, and child and youth mental health services in schools, homes and other community settings. The Child and Youth Mental Health standards also assess the involvement and engagement of children, youth and families in shaping the direction and development of services.