The Accreditation Process
Plan Ahead
2 years before site visit
- Self-assess with standards
- Develop workplan
- Access CCA training and resources
- Engage organization
Get Ready
14 months before site visit
- Gather documentation
- Load evidence in online tool
- CCA surveys: staff
- Settle visit schedule
- Prepare for interviews
Site Visit
Site visit
- Observations
- Interviews
- File and document review
- Client journey
- Verbal wrap up
Preliminary Results
2 weeks after site visit
- Report provided on organization’s strengths and areas for improvement
- 6 weeks to address unmet standard
Accreditation Decision
3 months after site visit
- Possible decisions
- Accreditation approved. Final report and certificate
- Conditional accreditation with more time to finish
- Not accredited
Ongoing Quality Improvement
On accreditation anniversary
- Quality updates
Which CCA accreditation
program is the best fit for your organization?
Contact us to find out
Discover who CCA accredits